Patient Participation Group

Our Patient Participation Group (PPG) meets to provide a forum for discussion about the practice.

What is a patient participation group?

The purpose of the Liberty Bridge Road Practice Patient Participation Group (PPG) is to provide a forum for patients and the practice on any matter of health or social care that may be of relevance to patients of that practice. The PPG aims to promote the interests of patients and ensure that the services provided by the practice meet the needs of patients as far as is reasonably possible.

The general aims of a Patient Participation Group (PPG) are as follows:

To encourage a positive relationship between the patients and the surgery staff, both medical and administrative
To have a voice for the patients in the practice
To be realistic about what you can achieve and to look for small changes that can make a real difference
To work constructively and positively to help identify solutions and to work in partnership with the practice and other local organisations
Carrying out research to find out what matters to patients and discussing the findings with the practice
To encourage patients to engage in their own healthcare
Plan charity and education events for patients and the community

We are always looking for new members, so if you are interested in joining, please sign up by visiting one of the event stalls or speaking to any member of staff.

Contact the patient participation group

Latest Meeting Minutes

If you require a copy of an older set of minutes please contact us.

Quarterly PPG Meeting 24th March 2026

Particpants: practice supervisor Monique Defoe, social prescriber Sam Aitchikh, and 4 LBRP patients including 512289, 501776, 515625, 512251

Welcome and check in (10 minutes)

Quick round of names and something that we are grateful for to set a positive start to the meeting.

Discussed setting a positive tone and build trust in our group.

Focus Topic: (15 minutes)

Introduce the service of social prescribing to the community, discuss community building and the role the practice can have

501776 shared ideas about current issues in the practice, including telephone awaiting times.

Sam discussed the introduction of Mental Health OT to the service.

Group discussion and feedback: (20 minutes)

Questions were proposed by peer patient to discuss referrals to social prescribing and the impact of introducing it to a wider community,

Discussed the telephone line and how we are monitoring the queue service to prevent a build up of patients calls not being answered.

Action planning: (10 minutes)

Monique summarised the keys aspects of today’s meeting.

Set action goal to reach before next meeting.

Reflection and close: (5minutes)

515625 shared an insight for today’s meeting explained the benefits to them personally for learning about social prescribing and occupational therapy service at LBRP.

Agreed by all to discuss collaborative working with patient to help reduce complaints and problem solving at the practice.

Confirm next meeting to be arranged in the evening for better convenience and a larger turn out, this was agreed by all members.

Next meeting date and time will send electronically to all participant by Monique.

Thanked everyone for attending and enjoyed refreshments.

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