Our Appointment System
How to book an appointment
It may not be necessary for you to attend for an appointment. You can submit an e-consultation listing details about your condition or your administration request and you will receive a response from the practice usually within 24 hours but you will be advised of the timeframe once you have submitted.
We will ask that you contact the surgery on the day you need to see a Doctor or Nurse Practitioner and we will endeavour to give you an appointment time to either be seen, or talk to a Doctor or Nurse Practitioner on the phone.
I still need to see or talk to someone at the surgery
We have CAP calls for patients who have been coded as not able to use eConsult, who can call and book a telephone call with a GP, everyone else is directed to eConsult for a GP contact. When eConsult is allocated to a GP they will notify reception if they need us to book patient an appointment.
Same day appointments are available for those that need them by contacting the practice
We do not have bookable face to face routine appointments with a GP unless stated by GP after eConsult.
Appointments with the Practice Nurse are set at 15 min intervals. The Nurses can help with the following:
There are two types of health checks provided:
- New Patient Health Check where a new patient has basic checks, e.g. height, weight, blood pressure and discusses any current conditions/medications.
- NHS Health Checks are health checks for adults in England aged 40-74 without a preexisting condition, it checks your circulatory and vascular health and what your risk of getting a disabling vascular disease is.
General Lifestyle Advice
Including nutrition and diet, exercise, weight management
Chronic Disease Reviews
Including asthma, diabetes and hypertension reviews.
A double appointment may be needed.
Travel Advice and Immunisations
During your appointment the Nurse will discuss your travel arrangements and inform you of any risks of infection at your travel destination. You will be given advice on how to stay safe whilst travelling and you may be given prophylactic medication/injections to protect you. Please note that there is a charge for some travel vaccinations and prescriptions.
A double appointment is needed.
Children need to be immunised at 2, 3 and 4 months, one year and 3.5 years. Find more information about the childhood immunisation schedule.
Please remember to bring your child’s red book for this appointment.
If a Doctor has recommended a blood test, you will receive a blood test request form. Please bring this with you to your appointment. Please note that if your blood test was requested from a private clinician, this is not considered an NHS Service and we may not be able to do the blood test for you.
Cervical screening (more commonly known as the smear test) is a test to check the cells of the cervix. All ladies between the ages of 25 and 55 will need to have a smear test every 3 years. For the best results, please book your smear test with the Nurse 2 weeks after the first day of your menstrual cycle (1st day of bleeding). Find more information about cervical screening.
For patients who have a heart condition or concerns about their heart function, an ECG may be recommended by the Doctor. More information about the ECG can be found here.
Wound Care, Dressing and Stitch Removal
If you have a post operative wound, leg ulcer or large burn the nurse will be able to clean and dress the wound appropriately and give you advice on how to look after it to avoid infection. The Nurse can also remove stitches and staples after surgery.
General Contraceptive Advice
If you need general contraception advice or a repeat of your current contraception, the nurse will discuss your current contraception and possible options available. Our Nurses cannot prescribe the contraceptive medication but will be able to request this for you after making sure that you are well and have not experienced any unwanted side effects. Please note that we do not offer IUCD or Implants and so if this is your preferred option you may be referred to a family planning clinic. More information about contraception options is available here.
Sexual Health and Screening Advice
If you fear that you may have contracted a sexually transmitted disease the Nurse will conduct some tests and will give you general advice about management of your symptoms. More information about Sexually Transmitted Diseases.
Home visits are available for housebound patients and those that need them by contacting the practice. More information on Home Visits.
Changing an Appointment
To cancel or reschedule an appointment, please contact the practice within 24 hours of the appointment time. More information on cancelling an appointment.
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